Yorktown, VA
(757) 219-2106

Questions we hear every week

Roof questions, answered straight

Homeowners and building managers across Hampton Roads ask us the same handful of things before they hire a roofer: how long it takes, what is covered, and who to call when water is already coming in. Here are the answers, from the shop at 132 Production Dr in Yorktown.

24 hr emergency repairs

Active leak, wind damage or a limb through the roof? Call any hour.

Most residential roof replacements by Roof Masters take one to two days, depending on the size of the roof, the material and the weather.

Once a year, plus once after any major storm. Hampton Roads gets wind, hail and fallen branches, and a quick inspection catches lifted shingles and failed flashing before they become leaks.

Yes. Roof Masters runs 24/7 emergency service for active leaks, wind damage and fallen branches, including emergency tarping to keep the house dry until the permanent repair.

You get the manufacturer's warranty on the materials plus Roof Masters' workmanship warranty on the installation. As a GAF Certified Plus Contractor we can also offer upgraded GAF warranty options.

Flat and low-slope systems including TPO, PVC and EPDM single-ply membranes, modified bitumen, built-up roofing and metal roofing systems, plus coatings and waterproofing for existing roofs.

Yes. After a storm we assess the damage, document it, and assist with your insurance claim, then complete the partial repair or full replacement.

Yes, financing is available through GreenSky. We also accept American Express, Discover, MasterCard, Visa, cash and check.

Not seeing your question? Read what customers say on the reviews page, or ask us directly. Estimates are free, and we do not publish prices because every roof is different.

Have these ready when you call

  1. 1

    Where the water shows up. A ceiling stain, a drip at a window, a wet wall. It helps us trace the entry point on the roof before we arrive.

  2. 2

    What happened and when. A storm, a fallen branch, or a leak that has been slowly getting worse. For insurance claims, dates matter.

  3. 3

    Shingle, metal or flat. Tell us the roof type if you know it. A commercial building with a membrane roof gets a different crew and plan than a two-storey brick home.

Call (757) 219-2106Send roof details