Four jobs, told by the people who hired us
These are Google reviews from customers around Yorktown and Hampton Roads, printed word for word. Each is filed as a job ticket: what was wrong, who handled it, how it ended. Nothing is trimmed.
4.8
Google rating from 66 reviews
Ticket 01 · Emergency
Branch through the roof
- Reported by
- Laura Bradley
- Problem
- A hole in the roof from a branch
- Deadline
- An impending rain storm
- Outcome
- Repaired before the storm
Hole in roof from a branch. Roof Masters were very quick to come out and repair it before an impending rain storm. They did a great job!
Laura Bradley, Google review
Fallen branches, wind damage and active leaks are what the 24/7 line is for. Read how storm damage roof repair works, from emergency tarping to the permanent fix.
Ticket 02
Leak repair, shingle match
- Problem
- A leak in the middle of the roof
- Fix
- Repair, trying two types of shingle for the closest match
- Customer on price
- Very fair
I don’t usually write reviews, but these guys truly earned it. They did an outstanding job repairing a leak in the middle of my roof at a very fair price. What really impressed me was the attention to detail. They tried two different types of shingles to get the best possible match, and the final result blends in beautifully. Professional, honest, and skilled workmanship. Five stars without hesitation, and they will be my first call for any roof repairs in the future.
Mario Smith, Google review
Ticket 03
Full replacement for a home sale
- Problem
- A client selling her home needed a new roof
- Contact named
- Adam
- From call to close
- Estimate, scheduling, new roof, clean site, final invoice
I needed a roof replacement for a client selling her home. Adam with Roof Masters did a great job, from their prompt response to a full roof replacement estimate to scheduling the job, completing a wonderful new roof and left the premises super clean!! The staff was excellent also in scheduling the initial estimate to prompt delivery of final invoices to my client. I will recommend them again!
The Prays, Google review
Ticket 04
Repairs and gutter work
- Problem
- Roof repairs and gutter work
- Contact named
- Derrick, Repairs Coordinator
- What stood out
- Options and progress communicated along the way
Roof Masters and Derrick, our Repairs Coordinator, did a wonderful job on our roof repairs and gutter work. Derrick was excellent at communicating options and his progress on the work performed. He is a caring person too! You can't go wrong with Roof Masters. It is worth your while to consider them for your roof and gutter work.
Peter Harris, Google review
Open a ticket of your own
Call for a same-week estimate, or send a few lines about the roof from the contact page. Leaks and storm damage can be called in any hour. The 4.8 Google rating is from 66 reviews in total; the four above are shown in full.